Shipping policy

Delivery Policy

We currently offer online delivery services within Australia only. At this time, we do not ship internationally.

SHIPPING RATES

$10 AUD Australian Post standard shipping for all orders under $45 AUD

Free standard shipping for all orders over $45 AUD.

SHIPPING TIMES

Orders are processed within 1-2 business days after payment confirmation.

Estimated delivery time: 3-7 business days after dispatch.

During peak seasons (e.g., Christmas), delivery may take longer. Please allow an additional 5-10 business days to avoid delays.

If your order has not arrived within 14 days, please contact us for assistance.

ORDER CHANGES & ADDRESS UPDATES

We aim to dispatch your order as quickly as possible, so changes may not always be possible. If you need to update your shipping address or modify your order, please email us at info@morimoon.com.au as soon as possible.

ORDER NOT DELIVERED OR DAMAGED

If your order is delayed, damaged, or has any issues, please reach out to our team at info@morimoon.com, and we will assist you in resolving the matter.

CUSTOMS & INTERNATIONAL SHIPPING

We currently do not ship outside Australia.

If you are interested in international shipping updates, subscribe to our newsletter to be notified when we expand our shipping locations.

For any further inquiries, please contact us at info@morimoon.com.au